I called and emailed them many times. First they disconnected for the reason I didn't pay money. I attached credit statement of July, 2007. They agree to resume connection, but waited for 5 Bussiness days for Bell' s Dry Loop. After I waited for 5 days, still not work, I was told because of wrong address Dry Loop was switch to. So I had to wait another 5 days. Today it is still not work. No reason, I was told try after 7pm today. I agree it is ecnomical, but I don't think their service is good. Before this time I was disconnected many times. You should know, one of my friend was renew after one year for a higher price. Because he didn't nitice them early enough for stop the renew, and he could cancell it after it was renewed another year. If you use it, should be careful not to be renew for another year. That is the trick.